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Shipping Information

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FAQ's

• Where do you ship?
• How do you ship packages?
• How long will it take to receive my order?
• How much will it cost to send my order?
• What if some items are on back order?
• Will you ship to a P.O. box?
• Can I track my order after it has been shipped?

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Where do you ship?

We now ship only within the U.S. International shipping has been discontinued. Many of our products cannot be exported due to shipping restrictions.

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How do you ship packages?

We ship orders by United Parcel Service or by the U.S. Postal Service. Customers may also choose next business day or 2nd day delivery as well as U.P.S. Ground Service within the continental U.S. Shipping options with up front calculated costs will be displayed near the end of the check out process.

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How long will it take to receive my order?

 
U.S. customers may receive their order within 7 to 10 days however please allow 2 to 3 weeks for delivery in case of back ordered items.

For U.P.S. Ground Service information, click on the chart for delivery times.

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How much will it cost to send my order?

Shipping costs are based on your shipping destination and the size and weight of your package. Our shopping cart is linked to the UPS and USPS online rate calculators and will automatically add shipping charges for you. You will be able to review shipping charges before finally submitting your order.

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What if some items are on back order?

Back ordered items can greatly slow down the amount of time that it takes for you to receive your order. If we can not deliver the back ordered items within 30 days, we will notify you of the delay by email. You may then elect to wait for the items to arrive or may cancel your order.

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Will you ship to a P.O. box?

Yes. We now ship to post office box addresses via the U.S. Postal Service.

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Can I track my order after it has been shipped?

If you requested UPS delivery and entered a valid email address when you submitted your on-line order then you will receive an automated email message letting you know when your package was sent. This email message will also include your U.P.S. tracking number.